DSA — Notice, Action & Transparency

1. Points of contact

• —For users / recipients (Art. 12): support@aitaky.com.
• —For authorities (Art. 11): support@aitaky.com.
• —Languages of communication: English and Italian.
• —TakyRace is established in the EU (Italy), so no Art. 13 legal representative is required.

2. Notice-and-action mechanism (Art. 16)

Anyone can report content they consider illegal. To submit a notice, email support@aitaky.com (or use the in-product report action where available) with:

• —a sufficiently substantiated explanation of why the content is illegal;
• —a clear indication of the exact location of the content (e.g. URL, incident ID, listing ID);
• —your name and email (not required for content related to CSAM or certain offences);
• —a good-faith statement that the information is accurate and complete.

We confirm receipt without undue delay and process notices in a timely, diligent, non-arbitrary and objective manner. A submitted, sufficiently precise notice may give us actual knowledge of the content for liability purposes.

3. Statement of reasons (Art. 17)

Where we remove, disable, demote or otherwise restrict content, or suspend/limit an account, we provide the affected user with a statement of reasons, including:

• —the action taken and its scope (e.g. removal, visibility restriction, account suspension);
• —the facts and the legal or contractual ground relied on (these Terms / AUP / applicable law);
• —whether automated means were used;
• —available redress options (contact support@aitaky.com; for marketplace or consumer matters, statutory and out-of-court routes may apply).

4. Notification of criminal offences (Art. 18)

If we become aware of information giving rise to a suspicion that a criminal offence involving a threat to the life or safety of a person has taken or may take place, we will promptly inform the competent authorities.

5. Terms & conditions transparency (Art. 14)

Our content rules, moderation approach and restrictions are set out in the Terms of Service and the Acceptable Use Policy, in clear and plain language.

6. Online marketplace — trader traceability (Art. 30)

Before allowing a trader (a seller acting for purposes relating to their trade, business or profession) to offer paid championships, setups or other goods/services, TakyRace obtains and makes reasonable efforts to verify:

• —name, address, telephone and email;
• —a copy of the trader's identification document or other electronic identification;
• —payment-account details;
• —trade register entry / VAT number where applicable;
• —a self-certification of commitment to offer only compliant products/services.

This information is collected and verified primarily through Stripe Connect onboarding/KYC (see Terms §8). We display the relevant trader identity information to consumers as required, suspend traders who fail to provide or correct the data, and keep records for the required period. The dataset mirrors the information collected for DAC7, so a single Stripe Connect onboarding satisfies both.

Trader vs. private seller. Sellers self-certify at onboarding whether they sell as a business/professional ("trader") or as a private individual; sellers offering goods/services on a regular or for-profit basis are treated as traders. For traders, we display the trader's identity (name/company name, address, email/phone, and VAT/trade-register entry where applicable) before the contract is concluded; for private sellers, we inform buyers that the seller has declared they are not a trader and that consumer-protection rules therefore do not apply to the purchase.

7. Records & changes

We keep records necessary to demonstrate DSA compliance and will update this document as our obligations or processes change.